Pirouette Professional | Shop Cruelty-Free Luxury Makeup Brushes

How Can We Help?

How Can We Help?


Frequently Asked Questions

How can I choose the right set for me?
How long do Pirouette Professional brushes last?
Where else can I buy Pirouette Professional brushes?
What materials are the Pirouette Professional brushes made from?
What is the difference between vegan and animal-hair brushes?
Do animals get hurt in the making of animal-hair brushes?
How often should I wash my Pioruette brushes?

Returns & Exchanges

The 100% Pirouette Guarantee!

We’re only happy when you’re happy. Though we doubt that you’d want to return Pirouette Professionals after you’ve had a chance to own a set, but we totally understand that there are situations where you may inquire about a refund or exchange. We would be pleased to accommodate a return or exchange within 30 days from your purchase date, but ONLY if the brushes have been unopened and unused.

How do I return/exchange my item?

Please contact us at info@pirouettebrushes.com within 30 days from your purchase date, and we’ll send you a Return Merchandise Authorization (RMA). We will then provide you with a return address in Toronto, Canada, where you can ship your UNOPENED package to. Only after you have contacted us and have received your RMA, you can proceed with the return. Please keep in mind the following:

  • For hygienic reasons, all returned items must be unopened, unused and not tampered with. They must come in their very original packaging.
  • Once you ship us the return item, we will inspect it to make sure that the package hasn’t been opened and that the brushes haven’t been used. Regrettably, if the brushes don’t meet the criteria, we reserve the right NOT to offer a refund at this stage.
  • All items sent for a return MUST be accompanied by a copy of your invoice.

Do I pay for my own shipping when returning/exchanging an item?

Yes, you are responsible for your own return/exchange shipping costs. Please don’t forget to get a tracking number from your courier, as we cannot be responsible for any lost exchange items. Make sure to mark your package with “Return, No Duties”.

Can I return/exchange used brushes?

Since makeup brushes are a hygienic product, we have a very strict policy about NOT ALLOWING opened brushes to be exchanged. This is a question of hygiene, which we take very seriously. You’ll notice similar and even stricter exchange policies with the other makeup brush brands within the industry.

Makeup Brushes & What’s Right for You

 

What are vegan makeup brushes?

Make up brushes are considered vegan when all of their components come from man-made (or non-animal) sources. The materials used for vegan makeup brushes are synthetic fibers, which, just like any brushes, can range from low to very high quality. It’s important to choose the highest quality bristles, since they’re meant for use on delicate skin and are considered a hygienic product. Ultimately, vegan brushes and the components of their packaging are 100% created with non animal products and are never tested on animals.

What is the difference between animal hair brushes and vegan brushes?

Here are some of the very distinct differences between animal hair and vegan brushes:

  • Animal hair brushes often contain dead animal skin cells, which are full of harmful bacteria. Once used on the face, these skin cells can spread on our skin and cause acne and other irritations.
  • Most of the time, animal brushes require their manufacturers to purchase animal hair from the fur industry, which practices hunting, trapping and killing animals for their hair. Vegan brushes are made with man-made materials, which are guaranteed to be cruelty-free.
  • Animal hair brushes contain pores, which absorb the makeup into each fiber, making the brushes harder to clean and less hygienic in the long run. Vegan brushes do not contain pores and therefore do not absorb old makeup into the individual bristles.

Do animals get hurt in the making of animal hair brushes?

Yes. The way most animal-hair brush manufacturers obtain animal hair is by purchasing it in large quantities from the fur industry.

Some brands claim to produce ‘cruelty-free’ animal-hair brushes, explaining that the hair is clipped from the animals while the animals are left unharmed. Unfortunately, most companies cannot verify how these animals are captured and what happens to them after the hair has been clipped off. Chances are, the hair still comes from the fur industry, as there are NO regulations that can oversee this process, so its impossible to prove the ‘cruelty-free’ claims of animal-hair brush manufacturers.

Are vegan brushes safe for people with allergies to pet hair?

Yes. Vegan brushes contain no animal hair and are safe for people with allergies to pet hair.

Usage & Care

 

How can I best take care of my Pirouette Professional makeup brushes?

It’s important to treat your Pirouette Professional makeup brushes with love and care. This is important for both the life of your brushes as well as the loveliness of your complexion.

  • Give them a thorough shampoo wash regularly (once every week or two, depending on how often you use them).
  • Those brushes that are used for cream-base cosmetics (i.e. foundation, concealer, lip color) should be washed after each use, in order to prevent the makeup from drying on the brushes and building up bacteria.
  • Remember to wipe them with a wet cloth after every use, in order to prevent pigment build-up and to prepare the brush for it’s next application
  • Store your Pirouette Professionals in their pouch or anywhere else that would prevent dust build up.

How often should I wash my Pirouette Professional makeup brushes?

Depending on how often you use your Pirouette Professionals, you should give them a thorough shampoo wash once every 1 or 2 weeks. If you use them every day, then washing them once a week would be best. If you use them only a few times a week, then 2 weeks would be best. However, make sure to wash your foundation, concealer and lip color brushes after every use, given that they're used for cream-based products. Here’s a video we created, which will demonstrate how to best care of your Pirouettes.

How do I properly use my Pirouette Professional makeup brushes?

It’s understandable that unless you’re a professional makeup artist, it’s sometimes hard to know how exactly to use each and every makeup brush out there. However, you’ll notice the dramatic difference in the quality of your makeup application and overall skin, once you begin using each brush for what it’s meant for. In order to make it easy for you (and yes, its super easy!), watch our tutorial on using each Pirouette Professional brush in the 18 set collection:


Where can I learn how to apply makeup with professional makeup brushes?

The various looks we can achieve with makeup are endless. There are many sources for you to learn how to correctly apply makeup on and how to create beautiful makeup looks, all on your own. Come visit the Pirouette Makeup channel on YouTube for a collection of detailed and very helpful makeup tutorials with Pirouette Professional brushes and cruelty-free makeup.

Frequently Asked Questions

 

How can I choose the right set for me?

Here’s a general rule you can follow: if you love to experiment with different makeup looks, then the Pirouette Master set would be perfect for you. The Master set is also created for makeup artists, those in makeup school and YouTube beauty gurus, as it is our most comprehensive brush collection and contains every brush you will ever need.

The Glam set would be ideal for everyday makeup users or those buying their first brush set (how exciting!). It contains all of the brushes you would need for creating flawless makeup looks for your beautiful every-days and fabulous nights-out.

If you need more help deciding, we’re always here to help. Just send us an email!

How long do Pirouette Professional makeup brushes last?

The life of your Pirouette Professional makeup brushes will depend on how much you use them and the way you take care of them, as with any other makeup brushes. Treat them with love by washing them regularly and storing them in their pouches, and they can last you for years.

Where else can I purchase Pirouette Professional makeup brushes?

Pirouette Professional makeup brushes are sold exclusively online. There’s no reason why high quality makeup brushes shouldn’t be affordable, so we don’t sell them to retail stores in order to be able to transfer all of the cost savings to you by selling to you directly.

What materials are Pirouette Professional makeup brushes are made from?

The entire Pirouette Professional collection is 100% vegan and is made with Taklon bristles, which are known to be one of the best quality fibers used in the creation of vegan makeup brushes. The sleek pouches are made with imitation leather. The handle is made out of wood. The ferrule is made out of aluminum.